Apply Now:Team Member in Mattoon | Hiring
Posted on May 06, 2026
Role Based in Mattoon
Snapshot
- Position: Team Member (Based in Mattoon)
- Benefits: Eligible team members receive standard benefits.
- Core objectives involve your professional skills in Customer Service.
- Stable workload with modern tooling and processes.
- Pay:
- Based in: Mattoon, IL (our growing Mattoon office)
- Company: Follett Higher Ed Group, LLC
- This Mattoon-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Follett Higher Ed Group, LLC team in Mattoon, IL is growing.
- Benefit from working in Mattoon, a key hub for the Customer Service industry.
Position Overview\nThe Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced pro\n...\nperly.\nTo learn more about Follett's benefits, click here.\nNew York City Applicants: $15.00-$18.46/hr\nState of California Applicants: $15.50-$18.46/hr\nState of Colorado Applicants: $12.56-$18.46/hr\nState of Montana Applicants: $12.00-$14.77/hr\nState of Rhode Island Applicants: $13.00-$14.77/hr\nState of Washington Applicants: $14.49-$16.00/hr\nRequirements:\n• 0-3 years of relevant experience\n• High School Degree or equivalent\n• General computer skills